Frequently Asked Questions

How secure is my online diary?
 

We can assure you that your online diary is safe with us, we do not store any personal payment details and we do not pass on any data. We only store your email address purely to enable you to reset your password if required. You should setup a strong and secure password, that, coupled with the multi-factor authentication that we provide offers incredibly strong, safe and secure online journaling.

Can I access my diary from multiple devices?
 

Yes, you can access your diary from wherever you like, it's been designed to be completely mobile friendly - without the need to download any apps!

Is there a limit to the number of entries I can make?
 

You can make one entry per day, but the amount of entries you can make is unlimited - so write away to your heart's content.

Can I customise the appearance of my diary?
 

We don't really offer way to customise the appearance of your diary, however we are totally open to any and all feedback. If we get enough people requesting the same thing, then who are we to deny the will of the people? Send us your ideas here.

Can I add images to my entries?
 

Adding images to your entries isn't something we are currently offering, but it's something we're definitely thinking about, and we're completely open to all suggestions, send us your feedback here.

Is there a way to organise or categorise my entries?
 

Absolutely, the best way to organise your entries is by creating tags - once you've created these you will be able to view all entries associated to the specific tag you're looking for.

Can I set reminders or prompts for journaling?
 

No, we decided against setting reminders and prompts because we didn't want Reflect Diary to feel like a chore and become something that you feel you have to complete. If one day you're too busy then great, don't worry about it, you should be able to enjoy yourself and use our online journaling platform when you feel you need to.

Is there a backup system in place for my diary?
 

Yes, we do a backup of all entries overnight, so don't worry, if you delete something you didn't mean to we can get it back for you.

Can I share my diary entries with others?
 

No you can't share your diary entries with others, but if this is something that you feel would really enhance your experience with us then please leave feedback here. We take this feedback very seriously and regularly review what has been submitted.

Is there a mobile app available for journaling on the go?
 

No, there is no need to add another app to your phone's home screen - we don't want to get lost there - so we've made sure or website is completely mobile friendly, use it on any device.

How does the pricing work?
 

We don't want to add another typical subscription style service to your bank account, so all you need to do with Reflect Diary is pay for a year, and then when your time to renew is coming up we will contact you to check in and see if you want to continue. We will never auto-renew your subscription. We can also guarantee that by signing up you will have secured a life-time price, whilst we may introduce price increases in the future this will never impact our existing customers, you will always pay the price that you originally signed up to.